Hello ServiceNow Community,
I’m looking for step‑by‑step guidance and best practices to correctly configure Cross‑Instance Application Trust (CIAT) across multiple ServiceNow environments.
Current Environment Setup
- 10 Development instances
- 1 QA instance
- 1 Production instance
We need to securely enable cross‑instance features and integrations, such as:
- AI Platform / future AI capabilities
- Shared or reusable scoped applications
- Controlled data exchange across instances
- Future cross‑instance functionality
Any real‑world advice or lessons learned would be appreciated.
Thanks in advance!
