Stop and Start MID Server during upgrade
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10-18-2023 03:50 AM
Hi Team,
Can we stop mid-server before the upgrade and start automatically after the upgrade of ServiceNow?
I see in the recent upgrade that the service account is getting locked out due to continues hits for LDAP connections.

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10-18-2023 04:00 AM
I dont understand about the cause of the service account being locked, especially since the instance should remain operational during the upgrade process.
In this context, two events, "system.upgrade" and "system.upgraded," are triggered when the upgrade commences and concludes, respectively. By implementing a script action based on these events, it becomes possible to stop and restart the mid server.