Stop email processing via inbound email actions

Maneesh Pandiri
Tera Contributor

Hi Team,

 

I am working on a requirement for inbound email actions and creating a record in a expense table, but need to stop attachments processing to those records, I should skip attachments , I have tried below lines but not working 

ManeeshPandiri_0-1770264769864.png

Please help what is wrong here 

 

Thanks for the help

5 REPLIES 5

Tanushree Maiti
Kilo Sage

Could you check  if you have any script on the

attachment table (Before Insert Business Rule on the sys_attachment) Or

email table

other than this  inbound action script.

 

You have to update the code there to restrict attachment.

Please refer this links, see if it helps you:

Stripping attachments from inbound emails

How to remove the signature in Inbound reply message?

Removing signature statement in inbound emails.

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Regards,
Tanushree Maiti
ServiceNow Technical Architect
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