stop logs

lokesho
Kilo Explorer

logs are getting created automatically in my service now instance.
I have deleted the scripts and all but still it is generating logs
Any ideas hw to stop those logs..?
Its impacting our system performance..
Any suggestions would be great help!!

3 REPLIES 3

prdelong
Kilo Guru

Is it a specific message that keeps getting populated?
Is it related to a certain integration or process?
Is is related to failed LDAP authentication?

If you have a screenshot, that might be ideal. You should also be able to track down the IP address they are coming from and figure out if it is an internal or external cause.


bianca_vaccarin
ServiceNow Employee
ServiceNow Employee

Could you please share your answer? It may help someone who is having the same issue stopping logs.


lokesho
Kilo Explorer

Sorry for the late reply!

The issue we had was some log entries got created because of some schedule script. We have killed the process and cleared the log files. That way system is working fine.