Stop processing an inbound action
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‎02-15-2016 02:58 PM
I have created an inbound action that is inside scope and I need it to stop processing after it runs. I have added "event.state="stop_processing";" and that normally works in global but it does not appear to be working in scope.
I checked the logs and found this:
org.mozilla.javascript.EcmaError: "event" is not defined.
Caused by error in Inbound Email Actions: 'Create HSC Incident' at line 30
27: }
28:
29: current.insert();
==> 30: event.state="stop_processing";
Has anybody seen an issue with stop processing in scope or know of another way to stop processing?

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‎10-18-2023 03:18 AM
This is a known issue. Here is the KB Article: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0779287