Stop sending emails when exporting large numbers of records.

Hideki Adachi
ServiceNow Employee

If you try to export more than 10000 records with the default value, you will get a popup to send an email.
I would like to prevent the email from being sent for security reasons.

What settings or customizations should I make to prevent the email from being sent?
I know that I can increase the glide.ui.export.warn.threshold parameter, but there is a possibility that it may exceed the maximum value that can be set, so I would like to prevent the popup from appearing or the email from being sent when the button is pressed.

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1 ACCEPTED SOLUTION

Hideki Adachi
ServiceNow Employee

I was able to verify that the business rule is applied to the [sys_email] table to prevent the email from being sent.

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3 REPLIES 3

Tran Quang
Tera Expert

Hi Hideki Adachi

You can follow: How do I turn off sending large exports by email 

I hope that it can help you.

Hi Tran,

 

Thank you for your advice.

I am sorry that it is not answer which I want to know.

Please let me know if you have any other solution or information.

 

Regards,

Adachi.

Hideki Adachi
ServiceNow Employee

I was able to verify that the business rule is applied to the [sys_email] table to prevent the email from being sent.