String spilt works in background script, but not working in Business rule

[Max Lin]

Hi All! 

I am trying to get the incident description field which contains 
{"Impact":"SERVICES",<a target=\"_blank\" href=\"http://www.google.com\">Open in Browser</a></p>","ProblemID":"P-1234"}

When i do the below background script, 

	var string = '{"Impact":"SERVICES",<a target=\"_blank\" href=\"http://www.google.com\">Open in Browser</a></p>","ProblemID":"P-1234"}';

	if (string.indexOf('{"Impact":"SERVICES"') > -1) {
 	var body = string.split('href=\"'); //find to spilt
 	body = body[1].split('\">Open'); //end split
        body = body[0].toString(); // This is the string

gs.print(body);
}

And the result is good

However, if i put this in a Business before rule:

(function executeRule(current, previous /*null when async*/ ) {

//incident description is {"Impact":"SERVICES",<a target=\"_blank\" href=\"http://www.google.com\">Open in Browser</a></p>","ProblemID":"P-1234"}

var string = current.description;
	if (string.indexOf('{"Impact":"SERVICES"') > -1) {
 	var body = string.split('href=\"'); //find to spilt
 	body = body[1].split('\">Open'); //end split
        body = body[0].toString(); // This is the string

    gs.log(body, 'test');

})(current, previous);

However the logs shows that the string is not spited. I have tried to do var string = current.description.toString(); but doesnt help as well. 

Anyone know where i have done wrong?

Thanks! 

[Mohit Kaushik]

Hi Max,

Can you try to see what are you getting in body and string variables at different different places. This should help you understand where the code is going wrong.

Please mark this as correct and helpful if it resolved the query or lead you in right direction.

Thanks,
Mohit Kaushik
Community Rising Star 2022

[Anil Lande]

Hi,

I would suggest to avoid using reserved keywords like string, gr, gs etc in server side scripts.

Also put try catch to know/handle exceptions.

(function executeRule(current, previous /*null when async*/ ) {

//incident description is {"Impact":"SERVICES",<a target=\"_blank\" href=\"http://www.google.com\">Open in Browser</a></p>","ProblemID":"P-1234"}
try{
var desc= current.description.toString();
gs.info('Descriptin is : '+desc);
	if (desc.indexOf('{"Impact":"SERVICES"') > -1) {
 	var body = desc.split('href=\"'); //find to spilt
 	body = body[1].split('\">Open'); //end split
        body = body[0].toString(); // This is the string

    gs.log(body, 'test');

}catch(e){
gs.error('Exception in BR : '+e);
}

})(current, previous);

Also put more logs and see what values you are getting.

Thanks,
Anil Lande

[Max Lin]

Thanks! 

i did a try, 

Descriptin is : {"Impact":"SERVICES",<a target=\"_blank\" href=\"http://www.google.com\">Open in Browser</a></p>","ProblemID":"P-1234"}

Error:  Exception in BR : TypeError: Cannot read property "0" from undefined

and if i insert gs.info for body,  this script after "var body = desc.split('href=\"'); //find to spilt"

i get the full string.. {"Impact":"SERVICES",<a target=\"_blank\" href=\"http://www.google.com\">Open in Browser</a></p>","ProblemID":"P-1234"}

so it seems like the split for ('href=\"') is not happening. is it because of the \" ? 

[Ankur Bawiskar]

Hi,

did you try to add logs and check what came in description?

if the script worked in background script then it should work in BR as well.

Regards
Ankur