Hello,
This Business Rule is triggered from the syapproval_approver table. We want the "Approval" field value on the Change Request to change to "Approved" when an approval record is marked as approved in the approval table.
I’m struggling to get this Business Rule to work and would appreciate any suggestions. Thank you,
Example Change Request:
Business Rule:
(function executeRule(current, previous /*null when async*/ ) {
// Ensure the sysapproval field is not empty and is associated with a change_request
if (!current.sysapproval.isNil() && current.sysapproval.sys_class_name == 'change_request') {
var changeRequest = new GlideRecord('change_request');
if (changeRequest.get(current.sysapproval.sys_id)) {
changeRequest.approval = 'Approved';
changeRequest.justification = 'This change request has been approved';
changeRequest.update();
}
}
})(current, previous);
