Style background-color won't apply on list when field is empty
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04-04-2017 08:00 AM
I've created some style entries for a field. One is set to true based on a condition of another field and these styles get applied correctly on the form view.
On the list view, if the field is empty, the style is not applied.If I view the form, it is applied.
Field: blank
Style not applied in list view (background-color)
Style applied in form view
Field: value
Style applied in list view
Style applied in form view
I really want these fields to appear greyed out on the list view. Just a side note that they are also restricted by an ACL for write access but only show as greyed out by the default style (being read only) on the form view.
The issue is that I WANT the field to be blank AND greyed out in the list view when it is read-only.
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04-04-2017 12:44 PM
Can`t we use same ACL condition on field style? I have never tried, though.
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07-16-2019 10:07 AM
I'm experiencing a similar issue - did you ever find a resolution or workaround for this?
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03-04-2020 02:35 AM
https://hi.service-now.com/kb_view.do?sysparm_article=KB0584393
A known error exists in servicenow database
