Submit and Save button missing into new asset creation form

[BanuMahalakshmi]

Hi,

After washington upgrade, Submit and Save button missing into new asset creation form. in Utah version, we had submit and save button into newly asset creation form. how to fix this issue.

[Dr Atul G- LNG]

Hi @BanuMahalakshmi 

Look like the upgrade did not work well, so need to update the plug. try to update CMDB and asset plugin.  or cache.do

[Service_RNow]

Hi @BanuMahalakshmi 

Please Search the Script include name as a "AssetUtils" and add this function

AssetUtils.showUIActionOverAsset = function(asset) {

    // Hide the UI action over license if SAMS is active

    return asset.sys_class_name.toString() !== global.AssetManagementConstants.ASSET_CLASSES.SOFTWARE_ENTITLEMENT ||  !GlidePluginManager.isActive('com.snc.sams');

};

than submit ui action visible.

If I could help you with your Query then, please hit the Thumb Icon and mark as Correct !!

[reddy122]

is this issue resolved?we are also facing the same issue

[BanuMahalakshmi]

Yes, its resolved.

GO to Script include - > search the name AssetUtils - then paste this script into script box

AssetUtils.showUIActionOverAsset = function(asset) {
// Hide the UI action over license if SAMS is active
return asset.sys_class_name.toString() !== global.AssetManagementConstants.ASSET_CLASSES.SOFTWARE_ENTITLEMENT || !GlidePluginManager.isActive('com.snc.sams');
};

Save it..then it ll work