Subscription management Access

[Rafael Batistot]

Hi Team, 

How can i access the Subscription management via Script? 

I want to be able to create a Business Rule with a warning msg to user, case there is no Subscription available

Thank's in advanced

[pratikjagtap]

Hi @Rafael Batistot ,

Try below BR

(function executeRule(current, gS, gUser, gSUtil) {

// Define the subscription you're checking for
var productName = "ITSM Enterprise"; // example
var licenseType = "requester"; // adjust as needed

// Query the subscription record
var subGR = new GlideRecord('sn_subscriptions.subscription');
subGR.addQuery('product_name', productName);
subGR.addQuery('license_type', licenseType);
subGR.query();

if (subGR.next()) {
var total = subGR.getValue('quantity');
var used = subGR.getValue('used');

if (parseInt(used) >= parseInt(total)) {
gs.addInfoMessage("Warning: No available subscriptions for " + productName + ". Please contact admin.");
}
} else {
gs.addInfoMessage("Warning: Subscription info not found for " + productName + ".");
}

})(current, gs, gs.getUser(), gs.getSession());

If my response helped, please hit the 👍Thumb Icon and accept the solution so that it benefits future readers.

Regards,
Pratik

[Rafael Batistot]

Hi @pratikjagtap, it's doesn't work