Subscription to a Knowledge Article on Employee Service Center

[Vikram_Khatri]

Hello Team,

We are looking to enable the Knowledge Article subscription/action buttons on the Employee Service Center (ESC), as they currently only appear on the native view.

Could you please provide guidance on the configuration steps required to activate this feature on the ESC for our client?

Thank you,

Vikram Khatri

[Dr Atul G- LNG · Accepted solution]

Hi @Vikram_Khatri 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0823173