SuccessFactors Flow issue

[Rahman4]

Hi there,

I would like to get some feedback on SuccessFactors Spoke from anyone who has used it before. I have installed the spoke as per documentation here: https://docs.servicenow.com/bundle/sandiego-servicenow-platform/page/administer/integrationhub-store-spokes/concept/successfactors-spoke.html

When I am trying to Activate the spoke, I get this error: "Insufficient access level for operation [write] on Action Design entity [sys_hub_flow : 68f3743a73220010062b2ea3c4f6a73a]".

I have also realised that all the Subflows, Actions, etc are ReadOnly and we cannot Change or Publish them. 

In the past, for the simple flows, we had to make a copy of them in our own Scope and then Activate them. However this spoke is very complex and there are multiple levels of SubFlows (SubFlows calling other SubFlows and Actions), Actions, etc.

First of all, I want to know what that error means and why I get this error when activating the OOTB flow "Run SuccessFactors Integration Flow"? Secondly, I want to know is it required then we need to copy all these SubFlows and Actions before using them?

Many thanks ...

[ServiceNow Tec2 · Accepted solution]

This has been resolved by ServiceNow Technical Support. Please refer to KB1114864 for more information.

[Bassam Itani]

Hello,

Your KBB reference reroutes to SuccessFactors Spoke ServicenowDoc.

I don't see anywhere referencing how to activate the OOB Run SuccessFactors Integration Flow with out getting the error "Insufficient access level for operation [write] on Action Design entity [sys_hub_flow : 68f3743a73220010062b2ea3c4f6a73a]".

[Nwitt]

Knowledge Article link broken.   Page states "Knowledge record not found."  

[Akhila Thakur1]

Yes @ServiceNow Tec2  Can you kindly share correct KB article because the link you provided is saying record not found.