SuccessFactors Flow issue

Rahman4
Tera Guru

Hi there,

I would like to get some feedback on SuccessFactors Spoke from anyone who has used it before. I have installed the spoke as per documentation here: https://docs.servicenow.com/bundle/sandiego-servicenow-platform/page/administer/integrationhub-store-spokes/concept/successfactors-spoke.html

When I am trying to Activate the spoke, I get this error: "Insufficient access level for operation [write] on Action Design entity [sys_hub_flow : 68f3743a73220010062b2ea3c4f6a73a]".

I have also realised that all the Subflows, Actions, etc are ReadOnly and we cannot Change or Publish them. 

In the past, for the simple flows, we had to make a copy of them in our own Scope and then Activate them. However this spoke is very complex and there are multiple levels of SubFlows (SubFlows calling other SubFlows and Actions), Actions, etc.

First of all, I want to know what that error means and why I get this error when activating the OOTB flow "Run SuccessFactors Integration Flow"? Secondly, I want to know is it required then we need to copy all these SubFlows and Actions before using them?

Many thanks ...

 

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1 ACCEPTED SOLUTION

ServiceNow Tec2
Mega Sage
This has been resolved by ServiceNow Technical Support. Please refer to KB1114864 for more information.

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5 REPLIES 5

Blessing3
Tera Contributor

I ran into the same error. I realized the issue was with my scoped app, I was trying to save down changes on a scoped app that the flow was not originally created in. Once I switch to the correct scoped app, it worked. Hopefully that helps. 
@Akhila Thakur1 @Nwitt @Bassam Itani