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Survey designer - how to select multiple users in the field

Mounika30
Kilo Sage

Hi,

I have a survey created in the mobile app that consists

Mounika30_0-1770807583139.png

“The second question is a reference field (sys_user) that currently allows selecting only one user at a time. How can I enable it to select multiple users?”

What are possible ways we can achieve this?

5 REPLIES 5

Chaitanya ILCR
Giga Patron

Hi @Mounika30 ,

the only I can see is choosing the type multiple selection with reference table 

ChaitanyaILCR_0-1770809092225.png

ChaitanyaILCR_1-1770809383732.png

 

But this is not a good approach as instances might have so many users this might timeout while loading.

 

apart from this I don't see any other option and 

 

you can try submitting an idea with ServiceNow this is really useful and needed

 

Please mark my answer as helpful/correct if it resolves your query.

Regards,
Chaitanya

 

varshat41687780
Kilo Contributor

Hi @Mounika30 ,

If the data type is reference type then only one option is allowed but if we choose list type then multiple use can be selected. So if there is no problem in using this you can use.

Ankur Bawiskar
Tera Patron

@Mounika30 

Please discuss with your customer about this requirement.

I agree with what @Chaitanya ILCR mentioned.

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

Mark Manders
Giga Patron

What's the use case? Are you sure a survey is the right solution for it? 


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark