Survey - How to add an image to the question for reference?

[Chiu]

Hi guys,

Started looking into surveys today for the first time and the designer etc. look good, however I can't find a way to (easily) insert an image as part of a question.

For example, I want something along the lines of... "Take a look at the picture above and answer yes/no".

I was expecting to find something in the details section that would allow me to add an image, but only see options to format text:

Guessing that this feature is not support yet (on London release) or there's something I haven't enabled?

I've searched through previous posts about this topic but haven't found an answer.

Thanks,

Chiu

[Deepak Ingale1]

Survey provides the question using image as one of the type, better you can use it

https://docs.servicenow.com/bundle/london-servicenow-platform/page/administer/survey-administration/...

Note: Please mark reply as correct / helpful if it has answered your question

[Chiu]

Thanks for the link!

Looks like the closest thing available is the "Image Scale" data type, but you need to have a minimum of 2 images and it also reduces the image to a max of 64 x 64 pixels, so not really practical to use for what I hope to achieve.

Might be able to work around this using the "Attachment" data type, but I don't see a way to provide an attachment as part of the question (seems it only allows the end user to add attachments?).

[Erik Stolberg]

I found that the survey designer is actually limiting this, so if you directly navigate to the assessment metric record (on the asmt_metric table), you can use the "Insert/edit Image" button on the Details field to insert a picture. The image will show while taking the survey, and within the survey designer the image will render but not be editable.