Survey Trigger Tracking

[vidhya_mouli]

When a contract is signed, we want to send a survey to the customers who are part of the contract. This is done through custom widget which will allow agents to choose which user should receive the Survey.  An email with the link to the Survey is sent.

Link: https://<<instance>>.service-now.com/business_portal?id=take_survey&type_id=cdde7524fb817e10706ff9464eefdc3e

On the contract I want to show all the users who have answered the survey and its value. How can I figure out which contract triggered the survey?  I tried looking for trigger_id, trigger_table and task_id in the asmt_assessment_instance table. They are all empty when the customer answers the survey.

Note: An user can be associated with multiple contracts and can take survey for multiple contracts.

[Mark Manders]

Are they publicly available (anonymous)? Because then you won't be able to find the trigger (it's anonymous for a reason). 

Check the survey settings and also the trigger for the survey. If you can't make it in a way they need to login, maybe you can add it to the survey itself.