survey

[Basina Akash]

i have created a survey form, and i created a UI page to the survey form , and the UI page is added to the catalog item and an SC TASK is created to the RITM , in the SC TASK form the survey link is displayed , once the user responded the survey form it should not opened again

[Mark Manders]

Can you make it so, that on completion of the survey, the task gets closed and the URL is removed? I think that covers it, right?

[Basina Akash]

After the completion of survey when he agains reopens the survey link it should tell him the form is responded , The url stays on the task  

[Mark Manders]

That's what Amit just told you: set 'allow retake' to false on the survey record.

[Amit Verma]

Hi @Basina Akash 

Their is no OOB functionality to restrict users from accessing the survey link though you can restrict edit to the  response by ensuring that the checkbox Allow retake is unchecked on the survey record. Refer https://docs.servicenow.com/bundle/vancouver-servicenow-platform/page/administer/survey-administrati...

Thanks & Regards

Amit Verma