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03-10-2025 07:42 AM
Hi,
Can someone help with how do we add smiley(image) and text both together in surveys, My requirement is there is a scale of 1-7, where 1 is a happy smiley, 4 is neutral and 7 is unhappy, 2,3,5,6 are just numbers
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03-10-2025 07:46 AM
Hi @AbidJafrey
Greetings!!
If I'm not wrong, it looks odd to have half the survey with smiley faces and half with numbers. It would be better to use numbers for the entire survey or reduce the Likert scale to 5 or 3, which is easier to measure. A 7-point Likert scale is large and makes it tough to determine what is good and what is bad.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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03-10-2025 07:49 AM
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03-10-2025 08:07 AM
Hi @AbidJafrey
I can understand it is a client requirement, but try to consider these points.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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