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Sync knowledge articles between instances

Carlos Petrucio
Mega Sage

Hello everyone, I have a problem to solve, knowledge articles are currently created directly in production.

Necessity: Whenever an article is approved and published in production, that same article must be created in the DEV environment with the same sys_id, attachments and status.


Is there an OOB way to do this synchronization?

5 REPLIES 5

I also noticed if you are using Employee Center, connected content for topics creates a link to specific version of Knowledge article hence probably important to preserve sys_id too