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12-11-2018 04:14 AM
Hello,
through a System Import Set, I want to upload the sys_journal_field records for work notes on an Asset record (alm_hardware). Target: sys_journal_field.
Within the Transform Map, I set up a Transform Script with the When condition OnBefore. It just contains:
target.autoSysFields(false);
Further, I added two Field Maps targeting sys_created_by with script:
answer = (function transformEntry(source) {
mycreatedBy = source.u_created_by;
var createdBy = '';
var get_user=new GlideRecord('sys_user');
get_user.addQuery('u_te_id',mycreatedBy);
get_user.setLimit(1);
get_user.query();
while(get_user.next()){
createdBy = get_user.sys_id;
}
return createdBy; // return the value to be put into the target field
})(source);
and sys_created_on with script:
answer = (function transformEntry(source) {
timestamp = source.u_datum;
// Add your code here
return timestamp; // return the value to be put into the target field
})(source);
I just use the script there as I debugged the script for the date format.
My sys_journal_field records are looking as beautiful as they can:
However, within the alm_hardware records, they show my account and the time the record was created and not the one as I loaded it.
Any idea why not the person and the date are showing up as it is showing within the sys_journal_field records?
Thanks in advance
Jan
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Scripting and Coding
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12-11-2018 04:45 AM
There are multiple tables that control the journal entries like audit, history and the journal.
You can refer this post from SN Guru to see on how you could update entries in the journals.
https://www.servicenowguru.com/system-definition/remove-activity-log-journal-entries/
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12-11-2018 04:19 AM
Hello Jan,
Have you checked the history tables? what are the values of created by and created on history? You could right click on record and check the history list.
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12-11-2018 04:27 AM
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12-11-2018 04:29 AM
I meant on the Task record where you add the work notes
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12-11-2018 04:34 AM