Hello! I'm trying to create a notification based on who is populated between two glide lists:Users Group AUsers Group B I'm also trying to figure out if there's a simple(ish) way to script it that only new additions to either field trigger the email ...
Does ServiceNow support the data masking
Some of our inbound emails are being ignored and cases not created per defined workflows, and when investigating the sys_email table, some of the received-ignored records have email log (syslog_email) entries in the related list, while some do not. ...
HelloI am brand new here and I can't find the way to access the rest API explorer in my developer instance Thanks
Hi everyone!I'm trying to report on a field that is recursively calculated on the form, but it shows me 0 across the entire line...I have a record with some expenses, referenced by two other tables with other expenses. The main one should be basicall...
Hello All,I created the custom layout and template on change task table for Change task notification , but it is not applied when previewing it. Can someone help me on this
Hi Team, Does publishing reports slow down servicenow vs sharing reports to groups etc? Could someone explain any performance issues caused by publishing a lot of reports?
I have a catalog form where I have a variable with different choice list.When I change the selection of the choice list, the variables associated with the previously selected choice value still show up on the form. How do I resolve this issue?
Hi All, I have a catalog form where I have two select box variable called Category and Subcategory. Category and Subcategory has various choice. My requirement is when a choice is selected in Category only a specific set of choice should be available...
Hi Team, I want to implement case surveys something like this - An email will be sent to customer contact once the case is resolved - I have tried using OAM for surveys, but the embedded survey will "override" other information in the notificati...
Hi Everyone, We are currently building an integration where we need to send a data extract stored on a Shared Folder to a ServiceNow data source. We initially created a custom flow action to run a PowerShell script on the mid-server to pick up the f...
Requirement: Populate the Assignment Group based on the selected values of the category and subcategory fields.The Assignment Group is a mandatory field in the incident form.Create an Assignment Rule and a Business Rule to set the value for the Assig...
Hi can anyone help me on this ,,, How we can hide the “Risk” and “Rating justification” in SNOW backend? Those fields must be visible only to the members of the “APP” group in SNOW. Thanks in advance
Hi All, I have created UI page to accept user rejection reason input while rejecting the approval.Scenario 1 : working fine. - When I am rejecting the approval from the Related List >> Approvers tab then UI page is getting close after clicking on...
HiI have tried to add placeholder text to Planning fields in Change on workspace (Justification, Implementation plan, Risk and impact analysis, backout plan and test plan) I have written a client script, and it works in normal ui (backend) but not in...
