Hi,How can I remove the 'delete' option for the List action inside 'My Lists' Tab in Service Operation Workspace. I tried to adjust the 'delete' acl on the sys_ux_my_list table so that only admin can delete but the users still can see it.
Hi Team, I want to show the Incidents SLA met % for response and resolution SLA like its 98% or 92% etc. And this percentage can be calculated as if 10 incidents logged per month and 8 are SLA met then percentage is 80 etc. Same goes with response an...
Hello Experts, i've added a new relationship record to show attachments from hr case in a new related list on their hr tasks.using this doc i found here: https://www.servicenow.com/community/developer-blog/tnt-quot-related-attachments-quot-related-li...
Hi All, Today I will cover about "NowAssist GenAI for Creator." What is Generative AI? Generative AI is a type of artificial intelligence that creates realistic content by learning from existing data.Generative AI can provide realistic and creative ...
Hello! I want to display Configuration Item field when Category is Application on Propose a new Standard Change Template.I tried UI Policy but it is not working on template. Is there anyway I can achieve this.Please find screenshots below. All the he...
I have created a notification on ticket closure in that it will display variables and moved to production.Later that i have added few more varialbles to that catalog item and modified the notification to include those variables as well. For already c...
How to get the color to the field, while creating a new interaction record in that when we select VIP user in 'opener for' field in service operations workspace.
Hi,I have configured a scripted rest api in my instance, where my instance is the consumer.Endpoint configured on my side and have this populating an import set table.Initially I was going to use multiple transform maps but I think using the robust ...
Hi all, I have no knowledge in integration but I would to learn. So, I am thinking of integrating two ServiceNow Instance like if i create incident in one instance it should get created in another one also. But I need a documentation from scratch, Ca...
Hi, I am creating a connection with IntegrationHub ETL (IH-ETL) and in the Data Source you have to create a Request Action. When creating this, one of the inputs, OOB, is a mandatory field called Attachment Name (see screenshot below). I am wondering...
Reading the documentation I was under the impression that as the billing job runs, which I have setup every day to run, that the cloud cost workspace would begin recommending savings options. I'm noticing the same thing as far as savings plans and un...
I am using node 14.I have installed the cli from storeBut When i try to add ui-component using snc extension update --name ui-componentIt throws error mentioned in the subject.
If I'm building a list for an asset and it has a sections for assessments, issues, etc.How do I include fields from the records of those sections in a list/view/report?
Hello,A Non-ITIL user was able to submit a service request. However, after submitting a request, the following error displays:Could some one please help? Thank you.
I am wondering if someone can assist with script to post a record producer. We want this scripted rest API for just 1 record producer and only 5 fields. I have done for the incident but have no knowledge on how to create one for the record producer....
