Hi all,I hope you are all having a good week so far!Sorry if this has been asked before. I have been trying to add a widget to our incident forms that allows for users to be able to view the description of the incident alongside the activity and atta...
The myriad of documents advising using the Slack Spoke, Now Action Messaging plugin, Slack Webhooks Spoke or the ServiceNow app in Slack is very confusing. I need to push change request approval notifications to Slack and process the approve/reject r...
Hi all,I am trying to give a group of users access to some of the variables in one of the RITM (Catalog item) called Video. 1. Created a role called video_conferencing_edit2. Created an ACL record as follows:3. Give the role to the group where the u...
Hello,In catalog form my fields intake type has 4 choices, each choice populates different fields. For example, service request should only populate clarity idea number. Project number should populate clarity project number and clarity idea number. ...
Hi All, I need call MRVS variables into a flow designer I am calling using "fd_data._1__get_catalog_variables.mrvs variable name" I am getting log output as [object,object] but i need value of variable data information , Anyone please help me on th...
Hello,I was trying to HIDE / SHOW an Annotation, if particular business condition is met.Unfortunately, after trying this via CLIENT SCRIPT and UI POLICY and by also following steps from different forums, it still didn't work.Here's my Annotation HTM...
hi all,I have input field (text area) in Widget. <textarea rows="1" cols="50" ng-model="data.comment_input"> Requirement is to get input value in client Controller. Below code is not working console.log( "input value is : " + c.data.comment_in...
Have a client that wants to import locations from azure into ServiceNow on a regular basis.Is there anyway we can leverage the Users location in Azure ?Or is there another provisioning process we can setup to import location data separatly ?
Good afternoon! Our org is having an issue where someone knows the individual that a task should be Assigned to, but not their group. Currently our assignment group will filter the assigned to so that it'll only search for it's users (Easy dependency...
Some times getting this error randomly for RITM's which are part an order guide. Here I used the 'Update Request Record' in the flow. Though this RITM is created under the Request with sys ID '8e8d2dc4936b8e104a94b87d1dba10b0', its still throwing thi...
Hi, I would like to seek help from the expert about my requirement. I have created a script include and I wanted to use this in my transform script. However, it is not copying to the second table. I also wanted to delete the record generated from the...
Hi Team,If anyone know how to restrict special charcter for a text type field . I want to restrict some special charcter like @#$without scripting can we achive that
Hello All,I have a requirement to send email to approver of an incident. The record is not visible in sysapproval_approver table, but the name of the approver is present on activity o the incident. I nee dot pick up the name from the activity and sen...
Hello experts, please I need your help, I am creating a flow so that when a user is terminated, it executes, I already created the REQ, RITM and SCTASK and triggers fine, but I need to fetch for the user's assigned assets and add the info to the scta...
it's possible in form level? thankssanjay
