Hi All,
I am stuck in one place in script. I created some function that in script include and try to run from background script. Everything is working fine, even logs giving correct value of sys_trigger time but it is not executing and ready state is showing as RED.
Please find below code that I am using for creating sys_trigger record.
var PostCloneSOP = Class.create();
PostCloneSOP.prototype = {
initialize: function() {},
postCloneSOP: function() {
gs.info('PostCloneSOP script started Time: ' + gs.nowDateTime());
//Platform updates
gs.info('PostCloneSOP - function = addAgentBackToRemoteChecksWithRetry started');
try {
this.addAgentBackToRemoteChecksWithRetry();
} catch (err) {
gs.error('PostCloneSOP - function = addAgentBackToRemoteChecksWithRetry error: ' + err.toString());
}
gs.info('PostCloneSOP script stopped time: ' + gs.nowDateTime());
},
addAgentBackToRemoteChecksWithRetry: function() {
gs.info('==============================');
gs.info('PostCloneSOP - Step 4 STARTED');
gs.info('==============================');
// ---------------------------------------------------
// Retry configuration
// ---------------------------------------------------
var maxRetries = 3;
var retryDelayMinutes = 2;
var retryCount = parseInt(gs.getProperty('postclone.remotechecks.retry.count', '0'), 10);
gs.info('Retry count from property: ' + retryCount);
gs.info('Max retries allowed: ' + maxRetries);
if (retryCount >= maxRetries) {
gs.error('Max retry limit reached. STOPPING retries.');
return;
}
// ---------------------------------------------------
// Decide agent name
// ---------------------------------------------------
var expectedAgentName = '';
var instance = gs.getProperty('instance_name');
if (instance === 'dev') {
expectedAgentName = 'test1234';
} else if (instance === 'qa') {
expectedAgentName = 'test5678';
}
gs.info('Expected agent name to look for: ' + expectedAgentName);
// ---------------------------------------------------
// Check if agent exists
// ---------------------------------------------------
var agentGr = new GlideRecord('sn_agent_cmdb_ci_agent');
agentGr.addQuery('name', expectedAgentName);
agentGr.query();
if (!agentGr.next()) {
gs.info('Agent NOT found yet in sn_agent_cmdb_ci_agent');
gs.info('Incrementing retry count and scheduling next retry');
// Increment retry count
var nextRetry = retryCount + 1;
gs.setProperty(
'postclone.remotechecks.retry.count',
nextRetry
);
gs.info('Retry count updated to: ' + nextRetry);
gs.info('Scheduling retry after ' + retryDelayMinutes + ' minutes');
this._scheduleRetry(retryDelayMinutes);
return;
}
var agentSysId = agentGr.getUniqueValue();
gs.info('Agent FOUND!');
gs.info('Agent Name: ' + expectedAgentName);
gs.info('Agent SysId: ' + agentSysId);
// ---------------------------------------------------
// Get Remote Checks cluster
// ---------------------------------------------------
var clusterGr = new GlideRecord('sn_agent_cluster');
clusterGr.addQuery('name', 'Remote Checks');
clusterGr.query();
if (!clusterGr.next()) {
gs.error('Remote Checks cluster NOT found');
return;
}
var clusterSysId = clusterGr.getUniqueValue();
gs.info('Remote Checks cluster found | SysId: ' + clusterSysId);
// ---------------------------------------------------
// Check if mapping already exists
// ---------------------------------------------------
var mapGr = new GlideRecord('sn_agent_in_agentcluster');
mapGr.addQuery('agent', agentSysId);
mapGr.addQuery('cluster', clusterSysId);
mapGr.query();
if (mapGr.next()) {
gs.info('Agent already exists in Remote Checks cluster');
gs.info('Resetting retry count to 0');
gs.setProperty('postclone.remotechecks.retry.count', '0');
return;
}
// ---------------------------------------------------
// ADD AGENT TO REMOTE CHECKS CLUSTER
// ---------------------------------------------------
gs.info('Adding agent to Remote Checks cluster');
var newMap = new GlideRecord('sn_agent_in_agentcluster');
newMap.initialize();
newMap.setValue('agent', agentSysId);
newMap.setValue('cluster', clusterSysId);
newMap.insert();
gs.info('Agent successfully added to Remote Checks cluster');
gs.info('Resetting retry count to 0');
gs.setProperty('postclone.remotechecks.retry.count', '0');
gs.info('==============================');
gs.info('PostCloneSOP - Step 4 COMPLETED');
gs.info('==============================');
},
_scheduleRetry: function(delayMinutes) {
gs.info('---------- _scheduleRetry START ----------');
gs.info('Delay (minutes) received: ' + delayMinutes);
// Remove old retry triggers (safety)
var oldTrigger = new GlideRecord('sys_trigger');
oldTrigger.addQuery('name', 'PostCloneSOP - Remote Checks Retry');
oldTrigger.query();
var deletedCount = 0;
while (oldTrigger.next()) {
deletedCount++;
oldTrigger.deleteRecord();
}
gs.info('Old retry triggers deleted: ' + deletedCount);
// Calculate runtime
var runTime = new GlideDateTime();
gs.info('Current time: ' + runTime.getDisplayValue());
// runTime.addMinutes(delayMinutes);
runTime.addSeconds(delayMinutes * 60);
gs.info('Next execution time (after delay): ' + runTime.getDisplayValue());
// Create new trigger
var triggerGr = new GlideRecord('sys_trigger');
triggerGr.initialize();
triggerGr.name = 'PostCloneSOP - Remote Checks Retry';
//triggerGr.next_action = runTime;
triggerGr.setValue('next_action',runTime.getValue());
triggerGr.script =
'new PostCloneSOP().addAgentBackToRemoteChecksWithRetry();';
var triggerSysId = triggerGr.insert();
gs.info('New sys_trigger created');
gs.info('Trigger SysId: ' + triggerSysId);
gs.info('Trigger Name: ' + triggerGr.name);
gs.info('Trigger next_action: ' + runTime.getDisplayValue());
gs.info('---------- _scheduleRetry END ----------');
},
type: 'PostCloneSOP'
};
As we can see difference in current and next_action time as 2 min but sys_trigger record not run and state is showing as RED in ready state.
Please suggest me how we can run this trigger as I need to run this 3 times but it not happening. Not sure what I am doing wrong.
Thanks in advance!
Brij
