System Definition
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01-01-2025 06:50 PM
Help me guys i cant see the system definition, i want to go on the business rules
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01-08-2025 12:22 AM
Hi @vhin47gambo
In PDI, the owner has admin rights out of the box. However, if it's not a PDI and is your client's instance, you will need to speak to your development team for this.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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01-02-2025 08:23 AM
Hello @vhin47gambo
I completely agree with @Dr Atul G- LNG . To access the System Definition module, ensure you have the necessary permissions. Typically, this requires the admin role or a specific role like business_rule_admin.
"If you found my answer helpful, please like and mark it as an "accepted solution". It helps future readers to locate the solution easily and supports the community!"
Thank You
Juhi Poddar
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01-06-2025 11:42 PM
Hi mam good afternoon, please bear with me im a newbie in service now, i sign up as a developer, still i can access the system definition or business rules?
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01-02-2025 08:43 AM
Hi @vhin47gambo ,
As @Dr Atul G- LNG and @Juhi Poddar suggested check if your user profile having admin access.
If you have admin access still not able to see ,You can open Business Rules directly by typing sys_script.LIST in the application navigator.
Check if menu is inactive or any specific roles added to menu
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0690244
If my response helped, please mark it as the accepted solution ✅ and give a thumbs up👍.
Thanks,
Anand
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01-06-2025 11:44 PM
hi sir my profile is plain like this, i sign up as a developer. Can i still see the business rule?