System Definition

vhin47gambo
Tera Contributor

Help me guys i cant see the system definition, i want to go on the business rules

9 REPLIES 9

Hi @vhin47gambo 

In PDI, the owner has admin rights out of the box. However, if it's not a PDI and is your client's instance, you will need to speak to your development team for this.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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Juhi Poddar
Kilo Patron

Hello @vhin47gambo 

I completely agree with @Dr Atul G- LNG . To access the System Definition module, ensure you have the necessary permissions. Typically, this requires the admin role or a specific role like business_rule_admin.

 

"If you found my answer helpful, please like and mark it as an "accepted solution". It helps future readers to locate the solution easily and supports the community!"

 

Thank You
Juhi Poddar

Hi mam good afternoon, please bear with me im a newbie in service now, i sign up as a developer, still i can access the system definition or business rules?

Anand Kumar P
Giga Patron
Giga Patron

Hi @vhin47gambo ,

 

As @Dr Atul G- LNG and @Juhi Poddar  suggested check if your user profile having admin access. 

 

If you have admin access still not able to see ,You can open Business Rules directly by typing sys_script.LIST in the application navigator.

Check if menu is inactive or any specific roles added to menu 

 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0690244

 

If my response helped, please mark it as the accepted solution and give a thumbs up👍.
Thanks,
Anand

 

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hi sir my profile is plain like this, i sign up as a developer. Can i still see the business rule?