System does not allow me to enter a custom language entry for Estonian

Julia Baus
Tera Expert

Hi,

we need to support Estonian language on our system. As there is no ServiceNow plugin for Estonian, I wanted to create a custom entry for Estonian on sys_language table (we did the same e.g. for Romanian and it worked). 

For Estonian I get the error message:

Setting active=true does not load/upgrade the Estonian Language Plugin. To activate this plugin please navigate to System Definition - Plugins.

 

Any ideas on this as there is no such plugin?

 

1 ACCEPTED SOLUTION

Hristo Ivanov
Kilo Sage

I just tried it in my PDI with id = ekk and it worked, I guess there's some conflict with the "et" ID

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10 REPLIES 10

Julia Baus
Tera Expert

We received the official statement from ServiceNow that this is a bug in the system and they will fix it with Zurich release. In the meantime they asked to update the ootb record with value et-EE and then activating it