system properties for URL in notifications

[snowuser111]

HI ,

Is there a way I can use system properties for links in Notification body. We do not want to use the hard coded links as these might change time to time.

Please let me know if it can be done.

I have notifications with email scripts which is displaying the links but need to know if we can use system property or any dynamic solutions.

Thanks,

[sachin_namjoshi]

You can use getProperty method in your mail script.

http://wiki.servicenow.com/index.php?title=GlideSystem#getProperty.28String.2C_Object.29

Regards,

Sachin

[SanjivMeher]

You can create a property record in sys_prperties table.

And in server side scripts use gs.getProperty('my_server_link') to get the link.

[Ankur Bawiskar · Accepted solution]

Hi,

you can create system properties

Go to sys_properties.LIST and create a new property

User email notification script where you can do server side coding.

In mail script you can do var propertyValue = gs.getProperty('nameOfProperty');

template.print('<p>'+propertyValue+'</p>');

Use this newly created notification script in email notification body as ${mail_script: mailScriptName}

Mark Correct if this solves your issue and also hit Like and Helpful if you find my response worthy based on the impact.

Thanks

Ankur

[Ravi30]

Hi Ankur,

Similar way can we add company logo in system property to use in notification, If yes how to do that.

Thanks,

Ravi