System Setting for Default Font

mrichard5689
Kilo Contributor

‎11-22-2013 09:54 AM

Apologies if this is posted elsewhere, I just can't seem to find an answer.

All of our email notifications are in Times New Roman by default. I would like to change this to Calibri, to match with our internal corporate communications. Does anyone know where the system setting is to change all outbound communications to a particular font and font size?

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13 REPLIES 13

NeilH2
Giga Guru

‎11-25-2013 02:13 AM

I'm not sure about the default font (suspect its built in somewhere in the back end)

But the emails are built in html so you could use the below to force the font



<body>
<p style="font-family: Calibri">TEXT GOES HERE</p>
</body>



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chr_kluge
ServiceNow Employee
ServiceNow Employee
In response to NeilH2

‎02-24-2014 02:55 AM

Hi Neil



I've got the same issue.


Do you really suggest that we edit every notification and set the font in the body tag?



I really hope there's some better solution.



Thank you and best regards


Christina


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eican
Kilo Guru
In response to chr_kluge

‎02-24-2014 09:36 AM

This is the only solution I found too.


We basically wrap on every email a span-tag before it is sent out which contains the formatting information as ServiceNow does not add any formatting at all.


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ebaileyybs
Tera Expert
In response to eican

‎06-19-2014 12:57 AM

Hi,



Please could you provide the line of html you use on every email template?



Thanks,


Emma


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