Table column label is not display

jackphang1
Kilo Explorer

please look at the picture belowe , table column label is not display ,why ?

find_real_file.png

 

but  double click column label after ,column label have value .

just only read ,can't update success . 

it very headache .

who know how to fix it ? 

thks .

 

 

find_real_file.png

4 REPLIES 4

Harsh Vardhan
Giga Patron

adding thread here. on this thread users have experience the same issue.. please refer it. hope it will help you.

 

https://community.servicenow.com/community?id=community_question&sys_id=97828721dbd8dbc01dcaf3231f96...

SaiRaviKiran Ak
Giga Guru

Hi,

 

1. Check the sys_documentation table for the new label.

 

2. If you have the label but still the column label is empty then clear the cache https://<your_instance>.service-now.com/cache.do

 

3. You can also try logging into some other browser and you will be able to see the column label.

 

Make sure that your new column label is existing in the xml record.

 

Thanks,

Ravi

I try do it ,but it's the same question.

 

thanks

i would suggest here connect with hi support team...