Hi,
I have a created in dev environment a custom table which is an extension of cmdb_ci table.
When I tried to move it in test environment, in the update set it appears with label label.
It looks like the label it is not captured in the Update Set.
I already tried capturing the table in a different US but it didn't work.
Did anybody face the same issue?
Thanks and regards,
Alberto
Hi,
This can happen may be because of below reason:
1) Accidentally, when you were creating your Table, update set was not correctly set where you wanted to capture the Table record creation.
2) May be it was captured and can be possible that some one or may be you have removed the table label xml from the Update set accidentally.
In order to fix this, try below options:
I found these on a HI article from ServiceNow, see if this helps. Posting the article link as well:
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0723513
- Navigate to System Definition -> Language File (sys_documentation.list)
- Click New and create a new sys_documentation record for the table which has an issue.
- Provide Table, Label, and Plural fields and Submit the form. Screenshot below
4. Navigate to System Definition -> Tables
5. Search the table name and try to update the label of that table.
6. The label of the table will be updated successfully
If the above option does not work, then do try the below approach:
1) Type in "sys_update_xml.LIST" from Application Navigator search menu as shown below:
2) Now search for your Update against this Table as shown below for one of my example:
Open this record and can you confirm if Label is present or not by looking at the XML and see which Update set captures this?
Just Right click on the Header and try exporting this particular XML record and move it to your Target instance and see if this works.
Hope this helps. Please mark the answer as correct/helpful based on impact.
Regards,
Shloke
Hi,
I tried with both the solutions proposed but it didn't work.
The record in sys_documentation was already in Update set of Dev Environment.
There is no way to change label in the table I created
The strange thing is that if I simply load the update set to Test (upper) environment ( without doing preview and commit), I can see that it will be installed in a wrongly way.
There is label instead of the right label ICS CI EGPNA.
In dev environment table is perfectly working and accessible.
In test if I try to access it, I got this message:
Do you have any other clue?
Thanks and regards,
Alberto
Hi,
I tried with both the solutions proposed but it didn't work.
The record in sys_documentation was already in Update set of Dev Environment.
There is no way to change label in the table I created
The strange thing is that if I simply load the update set to Test (upper) environment ( without doing preview and commit), I can see that it will be installed in a wrongly way.
There is label instead of the right label ICS CI EGPNA.
In dev environment table is perfectly working and accessible.
In test if I try to access it, I got this message:
Do you have any other clue?
Thanks and regards,
Alberto
Hi,
I tried with both the solutions proposed but it didn't work.
The record in sys_documentation was already in Update set of Dev Environment.
There is no way to change label in the table I created
The strange thing is that if I simply load the update set to Test (upper) environment ( without doing preview and commit), I can see that it will be installed in a wrongly way.
There is label instead of the right label ICS CI EGPNA.
In dev environment table is perfectly working and accessible.
In test if I try to access it, I got this message:
Do you have any other clue?
Thanks and regards,
Alberto
