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Tag Based application service mapping is not working

girija04
Tera Contributor

I have built the configuration for tag-based mapping by Key value pair configuationitem:value

When I search for candidates to map, it finds the candidate FSP. I attempt to create a map using tags and it appears to run but it fails to generate the tag-based application service. If I look at the candidate record, it seems to show the app service was created but the record is not in the right table.

Also, I am unable  to see the system logs to see where the mapping is failing. Please help.

1 REPLY 1

debendudas
Mega Sage
Mega Sage

Hi @girija04 ,

The tag based application service record is created on cmdb_ci_service_by_tags table, which is a child class of cmdb_ci_service_auto.