Tags are not showing up in XML?

[Chandler2]

So I see tags in a list view of a table and those tags have values. If I export them in excel I see the values but If I export XML or do show XML, I don't see the Tags.

I have never used Tags so not aware how it works. 

My requirement is that I need the values present in Tags in the XML as that xml is needed to be sent to another system.

Please guide me on this.

[Aman Kumar S]

Hey,

Try looking at below article for solution:

how do we export/import tags and all the tagged entries

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[Chandler2]

Hi Aman,

Thanks for your response but unfortunately that is not my requirement. 

I want to export the data in xml along with the tag information. It has to be XML.

[Aman Kumar S]

It doesn't work through XML export.

You have to also take XML export of "label_entry" table for corresponding records, and move alongwith your records XML.

Lets say you are exporting xml for incident xyz, then you have to go to "label_entry" table, identify the records which corresponds to Incident xyz, then take xml export of that.

Now, in the new instance, first import incident xyz then label entry xml.

Feel free to mark correct, If I answered your query.

Will be helpful for future visitors looking for similar questions 🙂