Target URL format to open in New Tab from Interceptor

Community Alums
Not applicable

‎12-09-2022 01:47 PM

My requirement is to open a KB article in new tab when user click on a Text in interceptor. With the url as in screenshot I'm juts able to open the KB article in same tab. Could it be done using the script field in sys_wizard_answer? 

Thank you. 

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jaheerhattiwale
Mega Sage
Mega Sage

‎12-10-2022 12:09 AM

@Community Alums Its not possible to open the target url in new tab with just click. However you can do ctrl + click to open it in new tab.

 

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ServiceNow Community Rising Star, Class of 2023
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jaheerhattiwale
Mega Sage
Mega Sage
In response to jaheerhattiwale

‎12-12-2022 06:25 AM

@Community Alums Its not possible to open the target url in new tab with just click. However you can do ctrl + click to open it in new tab.

 

Please mark as correct answer if this has helped you.

Please mark the answer as correct or helpful based on impact
ServiceNow Community Rising Star, Class of 2023
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Ratnakar7
Mega Sage
Mega Sage

‎12-10-2022 03:29 AM

@Community Alums  Please try with adding suffix as  -&target="_blank"  like below:

 

myheldesk/kb_view.do?sysparm_article=KB0013001&target="_blank"

 

Please mark as correct answer if this has helped you.

 

Thank you.!

Ratnakar K

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Community Alums
Not applicable
In response to Ratnakar7

‎12-12-2022 06:22 AM

I've tried that giving target=_blank but no luck. Can we do that with by using Script field on the sys wizard?

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