Task creation in flow designer
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-05-2022 10:47 AM
Hello experts please I need your support, I am creating a flow in which if a user gets terminated, a REQ-RITM-SCTASK are created.
At the moment I have this so far:
Here is my issue, when the user has for example 3 assets assigned, it creates 3 sctasks, but there are some exceptions in which the user has more than 10, so I wouldn't want to have 10 sctasks created, how can I fix it in a way that only one task is created with all the asset information? instead of the way I'm having ot now
Appreciate your help
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-05-2022 12:31 PM
Hello Asinfoor, I tried it like this but all options are grayed out:
Am I on the right track? or I'm doing something wrong,
Regards
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-05-2022 12:44 PM
Why are you creating the REQ & RITM individually? It would be better to just use the Submit Catalog Item Request action
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-05-2022 01:22 PM
Thanks Mike will try that
Regards