Task is running, but it's not created

[MelisaB]

Create Requirements task is never created, and it always show "Running" state. The only way I get this Task to be created is if I remove Wait for completion condition and that triggers an Approval, so once I  Reject any of the two approvals, which at that point should go to Adjust Requirements Template task.

[SanjivMeher · Accepted solution]

I think it would make more sense to create workflow on requested item table instead of request. Because catalog tasks are usually linked to requested item instead of request.

I also have a feeling that the task is getting creating. Are you setting a parent and requested item field sysid in the sc_task that you are creating.

Also, in future, it is better to use flow designer, because the support for workflow will be deprecated.

[Sohail Khilji]

Hi @MelisaB 

@SanjivMeher is right, make sure you select right table for workflow and choose create catalog task activity for smooth workflow transation.