Task Sla not working as expected
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‎08-06-2023 11:11 PM
Sla Workflow stuck and due date is not working as expected
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‎08-07-2023 12:05 AM
Hi, most probably your issue is poor configuration or process, but unfortunately your post contains no information that would allow the community to evaluate your issue and advise likely cause.
Perhaps you could update this thread with clear and specific details of each issue, configuration and your diagnostics.
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‎08-07-2023 01:38 AM
my issue is actually a defect where an ola stage moves from cancelled to in progress, it get also activate the closed incident state to active.,that is the actual issue