Test Incident priority using ATF testing

VijayshankaK
Tera Expert

I want to Test Incident Priority Matrix using ATF i am following below Steps , the test is failing after impersonation not adding caller and short description fields although values are given can someone please guide me 

 

VijayKummamuru_0-1742214215503.pngVijayKummamuru_1-1742214238576.png

 

@ATF @Atul Gupta @Ankur Bawiskar @Hardit Singh @paulmorris automated test framework

 

10 REPLIES 10

Dr Atul G- LNG
Tera Patron

Step 9 is incorrect; priority gets populated automatically, so there's no need to set it. Also, for Step 8, the timeout needs to be increased.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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Thaks @Dr Atul G- LNG  but its failing in 5th step only 

Hi @VijayshankaK 

Add these to ignore list

 

AGLearnNGrow_0-1742228306787.png

and it must work after that.

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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Ankur Bawiskar
Tera Patron

@VijayshankaK 

Did you try to add that error to ignore/warning list and try again?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 10x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

@VijayshankaK 

Thank you for marking my response as helpful.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 10x ServiceNow MVP  ||  ✨ ServiceNow Community Leader