Text-to-Speech Functionality in Notify
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01-09-2025 01:35 PM
Question:
Can the language of delivery of Notify module's Text-to-Speech message be determined automatically by the receiver's user preference language setting?
Example desired scenario:
- User Xylo is to be paged out that a situation requires their attention
- Notify module checks Xylo's language preference setting
- Preferred language = French
- Notify proceeds to call Xylo's maintained phone number and delivers the page-out message in French to them
- Xylo doesn't respond and wait time elapses
- Notify checks the On-call schedule and sees that Yinka is the next in line to be paged
- Notify module checks Yinka's language preference setting
- Preferred language = Spanish
- Notify proceeds to call Yinka's maintained phone number and delivers the page-out message to them in Spanish
- ...
- Continues according to the maintained Roaster and Rotation