The change request value appears as empty

[AnciaM]

The change_request number appears as empty. However when we check the related list , the string sys_id is shown. What could have caused this. In PDI the related list shows the number

[Chaitanya ILCR]

Hi @AnciaM ,

go the change request table and filter using the sys_id and see if you find any records

if you don't find any

1. change record doesn't exist either the change record may have got deleted

or there is no number associated to change number

2. did you import the problem record from any instance in that case import change record too

Please mark my answer as helpful/correct if it resolves your query.

Regards,
Chaitanya

[J Siva]

Hi @AnciaM 
It looks like the CRQ record is missing from your current instance. If you have moved the problem record from a different instance, make sure to import all the related reference records as well.
As @M_Taimoor Jawai mentioned, Check the "Display" field in the Change Request dictionary records,—it is typically set to the "true" on the Number field.
Regards,
Siva

[M_Taimoor Jawai]

Did any one changed the Display value to any other field and check if that field is empty for the record.

[Ankur Bawiskar]

@AnciaM 

Points shared by @Chaitanya ILCR should help you investigate further.

If my response helped please mark it correct and close the thread so that it benefits future readers.