The cursor jumps to the initial position when autosave kicks in

Michael Galang
Tera Contributor

Hi Experts, 

We have issue when typing text in the Overall Synopsis/Findings field. When the autosave interval kicks in, the cursor jumps from current position to its initial position in the field as shown in the figure. Is there a way that the cursor will retain to its current position while typing and when the autosave kicks in? 

I would appreciate your feedback regarding this matter. Thanks in advance. 

MichaelGalang_0-1740657124778.png

 

8 REPLIES 8

@Michael Galang 

I couldn't find this table.

Is that a custom table?

If with OOB then which plugin is activated for this

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

yes its a custom table. 

@Michael Galang 

then we won't know how it's developed and what logic is being applied there unless you share the complete details, script etc and screenshots

You will have to debug from your side.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Hi @Ankur Bawiskar thank you for your feedback. We will try to debug it from our side.