The dot on Attachment icon not there, even after user attaches a file in record on custom workspace
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03-25-2025 06:03 AM
When you have attachment added to the case the dot on attachment icon is not there.
Is there any way we can configure that i can see there is a Problem (PRB1529138) created by snow but there is no update on it. the last update was 3 years ago.
please let me know if you have any idea on it ?
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03-25-2025 06:32 AM
this is for which form? share the complete screenshot
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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03-25-2025 06:37 AM
This is in HR workspace.
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03-25-2025 06:44 AM
Sorry but I couldn't see the icon
where are you referring that?
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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03-25-2025 06:46 AM
can you see the blue dot here? this is the one i am talking about