The file attachment type field is not appearing in Service Portal form.

Community Alums
Not applicable

Hi All,

I have a table in my instance which I want to show in my portal and whole form is appearing correctly except the file attachment. What can be the issue. Please provide your suggestion and what will be the alternative way to solve this.

Thanks & Regards,

Prachi 

6 REPLIES 6

Ankur Bawiskar
Tera Patron
Tera Patron

Hi,

not showing means it's not displaying?

is that field present in the view which you are showing on portal?

can you share screenshot etc

regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Community Alums
Not applicable

find_real_file.png

This file attachment type field is visible in my instance form but when I am trying to display on portal form widget this field is missing. All other fields are displaying properly except this "Please Upload click to add".

Hi,

it's not supported on portal and will be addressed in later version

Field file attachment not showing on portal form page

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

@Prachi Shahare 

Thank you for marking my response as helpful.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader