The file attachment type field is not appearing in Service Portal form.

Community Alums
Not applicable

Hi All,

I have a table in my instance which I want to show in my portal and whole form is appearing correctly except the file attachment. What can be the issue. Please provide your suggestion and what will be the alternative way to solve this.

Thanks & Regards,

Prachi 

6 REPLIES 6

Hitoshi Ozawa
Giga Sage
Giga Sage

Hi Prachi,

Try checking "Mandatory Attachment" on the form definition.

find_real_file.png

Another possibility is to add an Attachment field on the form.

Execution:

find_real_file.png

That is for a catalog item, which does support field attachments. The OPs question was specifically regarding the file_attachment field type, which is still not supported.