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The instance is offline. Please check again in a few minutes.

mugesh
Tera Contributor

from today mrng i getting like this "The instance is offline. Please check again in a few minutes."
how to solve it

11 REPLIES 11

AshishKM
Kilo Patron
Kilo Patron

Hi @mugesh ,

 

If so, please wait and keep checking, there may be some back activity going on at data center.

Also check if you have received any email for any planned activity or instance offline notification.

 

-Thanks,

AshishKM


Please mark this response as correct and helpful if it helps you can mark more that one reply as accepted solution

Sandeep Rajput
Tera Patron
Tera Patron

@mugesh Wait for few more hours to see if the instance comes back.

 

If you have already been waiting for quite some time then I suggest you to release the existing PDI instance and request for a fresh one. Unfortunately, there is no official support available for the Personal Development Instances and requesting a new instance is only solution available to resolve it.

JaishreeR
Giga Guru

Hi @mugesh 

 

The developer instance is under maintenance now and you can request Servicenow to notify you when your instance is available.

 

If my response was helpful, please mark my answer helpful 👍 and accept as a solution  so it can be valuable to others.

 

Please check similar thread: https://www.servicenow.com/community/app-engine-forum/unable-to-wake-instance/m-p/3146990#M6566Instance under Maintenance.png

 

Thanks 

Jaishree R

SK Chand Basha
Tera Sage
Tera Sage

Hi @mugesh 

 

Is it PDI Or Customer Instance. 

 

If it is PDI, Most probably you won't get it once it goes offline. Better to request new one.