There are multiple PDIs.

TAKEUCHI
Tera Contributor

Instance (dev114239) opened from the "Start Building" button and
Why is the Instance (dev194238) opened from "Manage instance password" different?
I'd like to choose one or the other.

スクリーンショット 2024-01-17 221723.png

2 ACCEPTED SOLUTIONS

Hi @TAKEUCHI 

 

There is no way or i must say NO support how to avoid old PDI. Use the one which you feel is good or you are using.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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View solution in original post

Yeah I saw that in your follow-up reply to Atul. That was not in your initial question.

 

Unfortunately it is a bit like Atul is mentioning, there is no support on this.
What the reason for this is, cashing, or that the link changes after a few hours, scheduled, whatever: I have no clue. Do indeed see people facing the same posting this once in a while on the community.

 

Personally I never run into this because I only wipe my instance at every family upgrade and don't release it.

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

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View solution in original post

6 REPLIES 6

Hi @Mark Roethof 

Thanks for the reply.

"I'd like to choose one or the other."  mean I don't want to reference an older PDI(dev114239).

Yeah I saw that in your follow-up reply to Atul. That was not in your initial question.

 

Unfortunately it is a bit like Atul is mentioning, there is no support on this.
What the reason for this is, cashing, or that the link changes after a few hours, scheduled, whatever: I have no clue. Do indeed see people facing the same posting this once in a while on the community.

 

Personally I never run into this because I only wipe my instance at every family upgrade and don't release it.

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

---

 

~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

LinkedIn