This page is in the sn_km_portal application, but Global is your current application

daveamd
Tera Contributor

So that's what I keep being told...

I'm playing with the Service Portal Home configuration in an instance of New York and able to make changes to the landing page but can't figure out how to edit the Knowledge Portal landing page. 

I keep getting 

This page is in the sn_km_portal application, but Global is your current application

no matter what avenue I take to either dragging a widget over or to editing/deleting a widget currently on the page.

How to I make the KM portal current?

 

Thanks for any help!

1 ACCEPTED SOLUTION

Hitoshi Ozawa
Giga Sage
Giga Sage

Have you tried switching your scope to sn_km_portal?

Home > Click on gear Icon at the top right corner > Developer

find_real_file.png

In the Application, select "Knowledge Management - Service Portal" (sn_km_portal)

find_real_file.png

 

View solution in original post

4 REPLIES 4

Hitoshi Ozawa
Giga Sage
Giga Sage

Have you tried switching your scope to sn_km_portal?

Home > Click on gear Icon at the top right corner > Developer

find_real_file.png

In the Application, select "Knowledge Management - Service Portal" (sn_km_portal)

find_real_file.png

 

Thank you! I was going to rip my hair out!

daveamd
Tera Contributor

awesome...that's it! 

Much appreciated!

Be sure to remember to revert back after finishing up with knowledge portal to avoid similar message that you're in sn_km_portal scope.