Ticker Widget
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05-01-2014 11:05 AM
Does anyone know how a can add a ticket widget to a homepage. This would look like the News alert you see scrolling on a building in Time Square.
I want to add something like a stock ticket at the top of a homepage so that when there is a company wide alert that needs to go out, it can be displayed there. Something like letting people know that email is down and being worked on. Any help would be appreciated.
Thanks,
June
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03-27-2017 04:29 PM
Also I need to ask..if end user click in news..is it possible to redirect to some page which will have more info on news?
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03-26-2017 07:57 PM
Hi Gary,
I have similar requirement where I need to have news updates to be published on Service Portal home page.I have cloned existing :News Ticker" widget to do so.
I have 2 catalogs on my home page Service Catalog & Support Catalog and requirement is:-
AC01 : Given a user is browsing the Service Catalog pages When the user is looking at the horizontal space immediately below the breadcrumbs Then a "news ticker" widget will be displayed containing the live feed information for catalog items
AC02: Given a user is browsing the Support Catalog pages When the user is looking at the horizontal space immediately below the breadcrumbs Then a "news ticker" widget will be displayed containing the live feed information for support news
AC03: Given a user is browsing the Homepage When the user is looking at the horizontal space below the navigation tiles Then a "news ticker" widget will be displayed containing the live feed information for both service and support catalog item news from AC01 and AC02
My questions are:-
1. Do I need to use Kb_Knowledge table with topic as "News" to fetch the alerts and published on portal?
2 How can I put filter to display alerts based on whether it is service / support catalog? and combined info on Homepage?
3. Shall I create 2 new table one for each catalog type and have 2 instances of New Ticker with table name as newly created one?
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03-28-2017 07:09 AM
With the ticker widget I modified, it shows up to 6 news articles and scrolls Right to left. Each article can be clicked and it takes you to the KB. I couldn't get it to be a single line as it was designed originally so this was the best that I could do and it still be "Clickable"
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07-04-2017 07:18 AM
You can user If page in service portal where you can show list and form which ever you want show there.like if useful.
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08-23-2017 08:49 AM
Gary - do you mind sharing you widget code? We'd like to have our News ticker scroll as well. Thanks!