Ticker Widget

jralph
Mega Contributor

Does anyone know how a can add a ticket widget to a homepage. This would look like the News alert you see scrolling on a building in Time Square.

 

I want to add something like a stock ticket at the top of a homepage so that when there is a company wide alert that needs to go out, it can be displayed there.   Something like letting people know that email is down and being worked on.   Any help would be appreciated.

 

Thanks,

June

21 REPLIES 21

Also I need to ask..if   end user click in news..is it possible to redirect to some page which will have more info on news?


Hi Gary,



I have similar requirement where I need to have news updates to be published on Service Portal home page.I have cloned existing :News Ticker" widget to do so.



I have 2 catalogs on my home page Service Catalog & Support Catalog and requirement is:-



AC01 : Given a user is browsing the   Service Catalog pages When the user is looking at the horizontal space immediately below the breadcrumbs Then a "news ticker" widget will be displayed containing the live feed information for catalog items


AC02: Given a user is browsing the   Support Catalog pages When the user is looking at the horizontal space immediately below the breadcrumbs Then a "news ticker" widget will be displayed containing the live feed information for support news


AC03: Given a user is browsing the Homepage When the user is looking at the horizontal space below the navigation tiles Then a "news ticker" widget will be displayed containing the live feed information for both service and   support catalog item news from AC01 and AC02



My questions are:-



1. Do I need to use Kb_Knowledge table with topic as "News" to fetch the alerts and published on portal?


2 How can I put filter to display alerts based on whether it is service /   support catalog? and combined info on Homepage?


3. Shall I create 2 new table one for each catalog type and have 2 instances of New Ticker with   table name   as newly created one?


gmccullough
Mega Guru

With the ticker widget I modified, it shows up to 6 news articles and scrolls Right to left.   Each article can be clicked and it takes you to the KB.   I couldn't get it to be a single line as it was designed originally so this was the best that I could do and it still be "Clickable"


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You can user If page in service portal where you can show list and form which ever you want show there.like if useful.


Gary - do you mind sharing you widget code?   We'd like to have our News ticker scroll as well.   Thanks!