Time card properties

[Lisa Silvaroli]

Once I enable "Auto-create a user's time card when they update a task" ( com.snc.time_card.autocreate ) and "Auto-fill a users's time card with time from their 'Time worked' entries (com.snc.time_card.time_worked) it is creating time cards for ALL users that update or crate tasks/incidents etc.

I would have thought it would only create a time card for a user with the timecard_user role but that does not seem to be the case. Is this how it is intended? Is there a way to limit it to just thoes with "timecard_user" role?

Additionally I would like to limit to only certain users who have that role as well.

I am currently on Helsinki  

[abhishekdash · Accepted solution]

Hello Lisa,

I believe what you are seeing is the expected behavior.

There is a business rule which governs the same named 'Create timecard'. Here is the link:

https://yourinstancename.service-now.com/nav_to.do?uri=sys_script.do?sys_id=643ec0d97f0000015eb2a9cb...

You should be able to make changes to the BR to make it the way you need.

If this reply assisted you, please consider marking it Correct, Helpful, or Like it.

This helps other customers to learn from your thread.

Thanks,

Abhishek

[Lisa Silvaroli]

Perfect! It was actually this one: nav_to.do?uri=sys_script.do?sys_id=056a6bffc0a80a6d427ca9b9142a4a4b - they are slightly different but I was able to add to the condition and its working great. Thank you for your help!

[abhishekdash]

Awesome Lisa.

Great to know that it worked.

Please consider marking it Correct, Helpful, or Like it.

This helps other customers to learn from your thread.

Thanks,

Abhishek