Time worked field in servicenow

[manju5]

Hi,

I have added the Time Worked field in incident form. This field is OOTB field.

This field is mandatory for incident form I have done this but It wont work in portal end but it is working for portal end also How can I restrict from portal end. Please could help me anyone.

Thanks,

Manju

[Anand Kumar P]

Hi @manju5 ,

Its not mandatory field by OOB and also not visible in portal form.

Please mark it as helpful and solution proposed if it serves your purpose.

Thanks,

Anand

[manju5]

Hi @Anand Kumar P ,

Yes, It's not mandatory but I have written one client script for mandatory. That client script will work when we will submit the form or update the form but this mandatory client script is working to portal end.

Thanks,

Manju 

[manju5]

I have written this client script, check below screenshot

How to restrict the portal end

[Anand Kumar P]

Hi @manju5 ,
Onsubmit client script make it to desktop.

Please mark it as helpful and solution proposed if it serves your purpose.

Thanks,

Anand