TinyMCE plugin - save button does not work
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10-16-2023 06:32 AM
Hello, I had a requirement to add a save button to the rich text editor toolbar on the knowledge article record. I managed to add the button by enabling it in the system properties related to the TinyMCE HTML Field Editor plugin. However the button won't work. When I click on it, it does not save the record, but jumps on a new record. Is there a way to make this button work or it does not meant to function in ServiceNow?
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10-16-2023 03:35 PM
I'm not seeing a button that should be for saving per documentation. Looks like what you have is entirely custom. The link below gives all the available buttons that should work.