To Integrate 3rd Party App to Servicenow Catalog Item using REST API?

VIKASM535239375
Kilo Sage

To Integrate 3rd Party App to Servicenow Catalog Item using REST API?

 

Please provide the Method to integrate 3rd Party App to Servicenow Catalog Item using REST API

Where

 

1)we can migrate Catalog Item data to Azure Entra App.

And 2) 3rd Party App can push the data to ServiceNow Catalog Item using Push Endpoint of 3rd Party App for which records are seen in System Transaction Log

2 REPLIES 2

Sanjay191
Tera Sage

Hello @VIKASM535239375 

Please refer the below docs to generate the request on ServiceNow and send the date to third party

https://www.servicenow.com/docs/bundle/yokohama-api-reference/page/app-store/dev_portal/API_referenc...

https://www.servicenow.com/community/itsm-forum/scripted-rest-api/m-p/537566

you can push the data to third party by resp api integration by post api in business rule and async BR 

and if let me know anything else

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.
Thank You

Ravi Gaurav
Giga Sage
Giga Sage

Hi @VIKASM535239375 

You can use ServiceNow’s REST Message or IntegrationHub (Flow Designer + Spokes) to push data to the 3rd Party App.

 

  • Create an Outbound REST Message in ServiceNow.

  • Use a POST method to send Catalog Item data.

  • Trigger via Flow Designer or Business Rule when RITM is created.

  • Set up OAuth or Basic Auth for secure calls.

  • Map Catalog Item fields (variables, requested_for, etc.) into JSON payload.

 

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Ravi Gaurav | ServiceNow MVP 2025,2024 | ServiceNow Practice Lead | Solution Architect
CGI
M.Tech in Data Science & AI

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