To Integrate 3rd Party App to Servicenow Catalog Item using REST API?
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05-08-2025 11:37 PM
To Integrate 3rd Party App to Servicenow Catalog Item using REST API?
Please provide the Method to integrate 3rd Party App to Servicenow Catalog Item using REST API
Where
1)we can migrate Catalog Item data to Azure Entra App.
And 2) 3rd Party App can push the data to ServiceNow Catalog Item using Push Endpoint of 3rd Party App for which records are seen in System Transaction Log
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05-09-2025 03:34 AM
Hello @VIKASM535239375
Please refer the below docs to generate the request on ServiceNow and send the date to third party
https://www.servicenow.com/docs/bundle/yokohama-api-reference/page/app-store/dev_portal/API_referenc...
https://www.servicenow.com/community/itsm-forum/scripted-rest-api/m-p/537566
you can push the data to third party by resp api integration by post api in business rule and async BR
and if let me know anything else
If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.
Thank You
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05-09-2025 04:20 AM
Hi @VIKASM535239375
You can use ServiceNow’s REST Message or IntegrationHub (Flow Designer + Spokes) to push data to the 3rd Party App.
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Create an Outbound REST Message in ServiceNow.
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Use a POST method to send Catalog Item data.
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Trigger via Flow Designer or Business Rule when RITM is created.
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Set up OAuth or Basic Auth for secure calls.
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Map Catalog Item fields (variables, requested_for, etc.) into JSON payload.
If you found my response helpful, I would greatly appreciate it if you could mark it as "Accepted Solution" and "Helpful."
Your support not only benefits the community but also encourages me to continue assisting. Thank you so much!
Thanks and Regards
Ravi Gaurav | ServiceNow MVP 2025,2024 | ServiceNow Practice Lead | Solution Architect
CGI
M.Tech in Data Science & AI
YouTube: https://www.youtube.com/@learnservicenowwithravi
LinkedIn: https://www.linkedin.com/in/ravi-gaurav-a67542aa/